Domain Name Resolution Purchase List
User ID
Purchase Package
Quantity purchased
Buying time
  • 2****168
    Professional Edition
    8
    2025/12/07
  • 1****102
    Enterprise Edition
    12
    2025/12/07
  • 5****221
    Flagship Edition
    3
    2025/12/07
  • 3****238
    Flagship Edition
    5
    2025/12/07
  • 6****201
    Professional Edition
    2
    2025/12/07
  • 2****101
    Enterprise Edition
    5
    2025/12/07
  • 1****198
    Customized version
    1
    2025/12/07
Selected Package
Advantages of Domain Name Resolution Products
  • Multiple intelligent domain name resolution lines
    Covering the subdivision of routes for major domestic operators, with support for routes from provinces in China and five continents overseas, intelligent judgment provides reasonable domain name resolution addresses, enabling users to access quickly and smoothly.
    Fast domain name resolution speed
    Intelligent domain name resolution nodes cover the world and provide fast domain name resolution services. The fastest response time for domain name resolution is 1ms, with an average response time of 30ms.
  • High domain name resolution protection
    Provide 2T+traffic protection with a peak of 1 billion Q/S protection capability, making it easy to cope with high traffic DDoS attacks or DNSQuery query attacks.
    High domain name resolution security
    Automatic migration due to server downtime, with an SLA of up to 99.99%; Domain name resolution is synchronized in real-time to all DNS servers, with a resolution speed that is ahead of mainstream domestic domain name resolution providers.
  • Multiple domain name resolution access modes
    Support API access, customizable private NS names and server clusters, and use high defense IP disaster recovery solutions for self built DNS clients.
    Excellent after-sales service
    Provide 400 phone calls, online customer service, and 7 * 24 hour exclusive customer service after-sales docking to ensure timely resolution of any customer issues or questions.
Name Resolution Common problem
Domain name resolution has been changed. Why does DNS show that NS is not connected?

1. Check whois to see if the domain name status is normal.
2. If you have just registered a domain name, you need to wait for the registration office to review it.
3. If you confirm that the NS address has been modified correctly, the system will automatically refresh without affecting the resolution.
If none of the above issues have been resolved, please contact online customer service.

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When adding a domain name through domain name resolution, prompt that the domain name already exists?

If the domain name already exists, you can retrieve it according to the prompt. Add a TXT domain name resolution record to the original DNS service provider, and the system will automatically verify whether the domain name resolution is effective. Once it is effective, it will be automatically retrieved.

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Check steps for ineffective domain name resolution.

1. Check the domain name: Has DNS been changed to the domain name, and does DNS correspond to the domain name resolution package version.
2. View domain name status: clientHold: Stop domain name resolution serverHold: Stop domain name resolution, and the domain name displays these two statuses. Users need to consult the domain name registrar for assistance.
3. Background View Resolution Records: Check if domain name resolution records are added correctly
4. Check the domain name resolution status through local DIG and PING to see if it is contaminated or abnormal.
If none of the above issues have been resolved, please contact online customer service.

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